Contact Ntaifitness – Your Global Partner in Fitness Equipment
Whether you’re outfitting a new gym in Houston, upgrading a hotel fitness center in Dubai, or sourcing home equipment in London, the Ntaifitness team is ready to support you. Since 2017, we’ve helped over 500 gyms across 60+ countries build high-performance, cost-effective fitness spaces—backed by ISO 9001-certified manufacturing, factory-direct pricing, and personalized service. Reach out today to get a quote, schedule a demo, or speak with our expert team.
How to Reach Us
We offer multiple ways to connect—choose what works best for you:
- Phone: +86 (0534) 508-8836 (DeZhou HQ, China – available 8:00–18:00 CST, Mon–Sat)
- Email: sales@ntaifitness.com (quote requests) or support@ntaifitness.com (technical support)
- WhatsApp: +86 0534 5088836 (fast response for international buyers)
- WeChat: NtaiFitness_Official (for buyers in Asia)
Response time: Within 12 business hours for emails; 2–4 hours via WhatsApp during business hours.
Our Global Service Model
As a manufacturer based in DeZhou, Shandong Province, China, we’ve optimized our process for international clients:
- Pre-Sale Consultation: Free 3D gym layout design, equipment selection guide, and ROI analysis tailored to your market (e.g., boutique studios in Melbourne, commercial gyms in Toronto).
- Logistics Coordination: Full support for EXW, FOB, or DDP shipping. We provide commercial invoices, packing lists, CE/ISO certificates, and bill of lading documentation.
- Post-Delivery Support: Assembly guides in English/Arabic/Spanish, video troubleshooting, and access to our Ntaifitness IQ Cloud Platform for smart equipment management.
No matter your location—USA, Canada, UK, Australia, UAE, India, South Africa, or Singapore—you’ll work directly with our export team, not a distributor.
Visit Our Factory (Virtual or In-Person)
We welcome visits to our 20,000㎡ ISO 9001-certified facility in DeZhou. Whether you’re a large franchise or independent studio owner, seeing our production line builds confidence in quality and capacity.
Address:
Shandong Ningtai Body Building Apparatus Limited Company
No. 287 KangBo Avenue, DeZhou Economic Development Zone
Shandong Province, China 253082
To schedule a factory tour (in-person or virtual via Zoom), please email visit@ntaifitness.com with your preferred date and company details.
When to Contact Us
Reach out if you need help with:
- Custom commercial gym equipment packages for hotels, CrossFit boxes, or women-only studios
- Pre-owned equipment inventory (certified refurbished, 1-year warranty)
- Shipping estimates to your city (e.g., “How long to deliver to Johannesburg?”)
- Technical specs for compliance (CE, ANSI, EN 957)
- Integration of our 2025 「TaijiWuji」康养 line for senior wellness programs
We’re not just a supplier—we’re your long-term fitness partner. As our founder Mikie Sang says: “Keep Fitness and Carry On!”
Contact Us – Frequently Asked Questions
Do you have local representatives in the USA or UAE?
We operate factory-direct globally, but we partner with certified logistics and installation teams in key markets like Dubai, London, and Toronto. We’ll connect you upon request.
What information should I provide for a quote?
Please share: (1) Gym type (commercial/studio/home), (2) Target city/country, (3) Floor plan (if available), (4) Budget range. We’ll send a custom proposal within 24 hours.
Can I get a sample before bulk order?
Yes! We offer single-unit samples (e.g., Superfit-5000 Treadmill) with discounted freight. Sample lead time: 10–15 days.
Is technical support available in my time zone?
Our team covers CST (China), but we provide after-hours WhatsApp/email support and recorded video guides in multiple languages for urgent issues.